Privacy Policy

This privacy policy explains how kavormeliora.top AG collects, uses, and protects your personal information when you use our website and services.

Last updated: 1st January 2026

Data Controller Information

kavormeliora.top AG is the data controller responsible for your personal data. We are registered in Austria with registration number FN253614a and VAT number ATU25967483. Our registered address is Taborstraße 185, 1047 Vienna, Austria.

Data We Collect

We collect and process various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information collected automatically through your use of our website.

Information You Provide

• Contact details (name, email address, phone number)
• Company information when requesting business services
• Messages and enquiries submitted through our contact forms
• Newsletter subscription information
• Service preferences and consultation requirements

Information Collected Automatically

• IP address and browser information
• Pages visited and time spent on our website
• Referring website and search terms used
• Device type and operating system
• Cookie preferences and consent choices

How We Use Your Information

We use the personal data we collect for specific business purposes and only where we have a lawful basis to do so. How we use your information depends on how you interact with our services and the preferences you have expressed.

Primary Uses

• Responding to your enquiries and providing requested information
• Delivering our corporate process management services
• Communicating about our services and business updates
• Processing newsletter subscriptions and sending relevant content
• Improving our website functionality and user experience
• Complying with legal obligations and regulatory requirements

Marketing Communications

We may use your contact information to send you marketing communications about our services, but only where you have given consent or where we have a legitimate interest to do so. You can opt out of marketing communications at any time.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for specific processing activities
• Contract: Where processing is necessary for performing a contract with you
• Legal obligation: Where we must process data to comply with legal requirements
• Legitimate interests: Where we have legitimate business interests that do not override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• With service providers who assist in delivering our services
• When required by law or to protect our legal rights
• In connection with business transfers or reorganisation
• With your explicit consent for specific purposes

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods vary depending on the type of information and the purpose for processing.

Retention Periods

• Contact enquiries: 3 years from last contact
• Client service data: 7 years after contract completion
• Marketing consents: Until withdrawn or 3 years of inactivity
• Website analytics: 26 months maximum
• Legal compliance data: As required by applicable laws

Your Rights

Under data protection law, you have several rights regarding your personal data. These rights may be subject to certain limitations and we may ask you to verify your identity before responding to requests.

Your Rights Include

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Ask us to limit how we use your data
• Portability: Request transfer of your data in a structured format
• Objection: Object to processing based on legitimate interests or for marketing
• Withdraw consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have questions about this privacy policy or how we handle your personal data, please contact us using the details below:

Supervisory Authority

You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe we have not handled your personal data in accordance with data protection law. In Austria, the supervisory authority is:

Austrian Data Protection Authority (Datenschutzbehörde)
Barichgasse 40-42
1030 Vienna, Austria
Website: www.dsb.gv.at